Terms of service
Naomi Hair Co
Terms of Service
Effective Date: 1/1/2026
Welcome to Naomi Hair Co. By accessing our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully.
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1. Overview
This website is operated by Naomi Hair Co. Throughout the site, the terms “we,” “us,” and “our” refer to Naomi Hair Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions stated here, you may not access the website or use our services.
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2. Products & Services
Naomi Hair Co specializes in premium hair extensions and related beauty products.
We reserve the right to:
• Refuse service to anyone for any reason at any time
• Limit quantities of any products
• Discontinue products without notice
• Modify pricing at any time without prior notice
All product descriptions and pricing are subject to change at our sole discretion.
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3. Orders & Payments
By placing an order, you agree that:
• All billing and shipping information provided is accurate and complete
• You are authorized to use the payment method submitted
• Naomi Hair Co may cancel or refuse any order suspected of fraud or unauthorized activity
Orders cannot be changed or canceled once they are processed.
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4. Shipping Policy
Processing times and shipping timeframes are provided as estimates and are not guaranteed.
Naomi Hair Co is not responsible for:
• Delays caused by shipping carriers
• Lost or stolen packages marked as delivered
• Incorrect addresses entered at checkout
Once a package leaves our facility, responsibility transfers to the shipping carrier.
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5. No Return & No Refund Policy
Due to the hygienic nature of our products, all sales are final.
Naomi Hair Co does not offer refunds, returns, or exchanges once an order has been processed or shipped.
If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with photo proof.
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6. Intellectual Property
All content on this website — including logos, product images, branding, text, and graphics — is the property of Naomi Hair Co and may not be copied, reproduced, or used without written permission.
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7. Limitation of Liability
Naomi Hair Co shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
• The use or misuse of our products
• Allergic reactions or improper installation
• Website interruptions or technical issues
Customers assume full responsibility for proper product care and professional installation when necessary.
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8. Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not sell customer information to third parties.
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9. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.
Continued use of our website following any updates constitutes acceptance of those changes.
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Chargebacks & Payment Disputes
By completing a purchase with Naomi Hair Co, you agree to contact us directly to resolve any issues before initiating a chargeback or payment dispute.
Unauthorized, fraudulent, or abusive chargebacks including disputes filed after confirmed delivery or without prior communication will be formally contested with supporting documentation, including proof of delivery, order confirmation, and communication records.
Naomi Hair Co reserves the right to:
• Submit evidence to the financial institution to dispute the claim
• Report fraudulent activity
• Ban customers from future purchases
• Pursue recovery of funds, fees, and damages to the fullest extent permitted by law
Filing a false or fraudulent chargeback may constitute theft and could result in civil legal action.
10. Contact Information
For questions regarding these Terms of Service, please contact:
Naomi Hair Co
Email: thenaomicollection@yahoo.com
Business Hours: [Tuesday - Saturday 10am-4:00pm]